Episode 89

How Ocean Regeneration Is Winning Bank Customers | Mathias Boissonot, Founder & CEO at Handprint

Banks spend millions on carbon footprint. Banks have an engagement problem. Something is not working! This week I speak with Mathias Boissonot, Founder and CEO of Handprint and he makes a commercial case for a different model: instead of tracking what your customers do wrong, quantify what they're building right.

Handprint powers ocean regeneration programs for banks like DBS, including coral reef restoration and mangrove planting that customers own, watch grow, and choose to fund with their spend. The result isn't just goodwill. It's an 875% increase in customer engagement compared to legacy carbon programs, and $23 million a year in verified ecosystem value returned to society.

We get into why Mathias measures success by a metric most founders have never heard of: the "phoenix" over the unicorn, and the sales and founder lessons he's learned building the company from scratch.

What you'll learn

  • Why carbon offsetting and "your carbon footprint" features fail to change customer behavior, and what the psychology actually is
  • The handprint model: quantifying positive impact instead of negative impact, and why that flips the entire customer relationship
  • How banks turn nature engagement into a growth engine: referral programs with co-owned impact, nature cashback instead of standard cashback
  • Why 62% of customers would switch banks over purpose misalignment, and 52% already have
  • The phoenix metric: measuring company success in ecosystem value generated, not just valuation
  • Mathias's biggest founder mistakes, and the best sales advice he's ever received: "implicate the pain"

Timestamps

00:00 — Cold open: has carbon offsetting failed?

04:40 — What Handprint actually does

06:55 — Phoenix vs. unicorn: a new metric for success

09:00 — $23 million in ecosystem value, every year

18:30 — Why donation and carbon-guilt features don't work

24:40 — Kill the cashback war: nature cashback instead

27:30 — From cost center to growth engine: the 875% number

32:30 — Building a company from Bali

35:30 — Every mistake we could have made, we've made

41:35 — Implicate the pain: the best sales advice he's received

44:00 — Resilience, mindset, and having fun in the pain

Connect with Mathias:

🔗 Handprint:https://handprint.tech/

🔗 LinkedIn: https://www.linkedin.com/in/boissonot/

Connect with Monica

🔗 LinkedIn: https://www.linkedin.com/in/monicamillares/

🔗 Purpose Driven FinTech. English: https://www.youtube.com/@monica_millares/videos

🔗 Purpose Driven FinTech. Spanish: https://www.youtube.com/@MonicaMillares_Español/videos

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

About the Podcast

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Purpose Driven FinTech
Building & Growing FinTech Products With Customer & Commercial Impact

About your host

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Monica Millares

Monica advocates for financial safety for all. She is the Product Principal at BigPay, where she leads Product and Design. As part of the founding team, Monica led building BigPay’s product from zero to one, to multi product line, and international expansion. Her leadership shaped the culture and ways of working to grow from startup to scaleup. BigPay has over 1.4 million customers, and has presence in Malaysia, Singapore and Thailand.

Monica has almost 20 years’ experience in Financial Services. Prior to BigPay, she was one of the first joiners in UK’s challenger Tandem Bank, where she focused on building credit cards from scratch. Previously she worked in leading Financial Services brands like Visa, Barclays, and a Mexican Development Bank.

She sits on the Board of PayEd, and is recognised as Singapore’s #Fintech65 Product Leaders and Women in FinTech. She’s been multiple times speaker at the prestigious conference Money2020 and shared stage with JP Morgan, Standard Chartered Bank, Konsentus, and Money2020’s Rise Up. Her commitment to innovation and financial inclusion resonates in her podcast “Purpose Driven FinTech” where she explores how FinTech’s can have 10x more impact.

Monica has a background in Engineering and a Master’s Degree on Analysis, Design, and Management of Information Systems from the London School of Economics.