Episode 66

How Product Managers Can Use AI To Build Better Products | Jas Shah, Founder Bitsul and Product Consultant

We all wonder how to incorporate AI into our workflows! Soo I've recorded as special episode on AI in FinTech Product Development! Join me with Jas Shah, founder of Bitsul, and 3rd time guest in the show as we dive deep into how AI can streamline innovation and create more purpose-driven fintechs.

We take a very practical approach so you'll learn frameworks for implementing AI, from automating admin tasks to enhancing customer research, and discover how to build sustainable, customer-centric solutions that create lasting value

If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow in Spotify, and leave a 5 star rating apple podcast. Remember to connect in LinkedIn to keep the conversation going.

Let’s get into it!

👉 You can find Jas here

👉 And you can find Monica here:

We cover:

[00:00] AI as a catalyst for customer impact

[03:05] Purpose-driven FinTech with AI

[06:01] Incorporating AI in product development

[10:06] Practical AI tools for product teams

[14:00] Crafting effective AI prompts

[21:42] Using AI for customer research

[29:16] Building AI-powered solutions

[32:34] Cost considerations and ROI

[38:38] Common mistakes to avoid

[41:48] Ethical considerations in AI

[45:54] Future of open banking

[50:00] Key changes for sustainable AI

SEARCH QUESTIONS

How to implement AI in FinTech products?

What are the best AI tools for product development?

How to use AI for customer research in FinTech?

Is AI replacing product managers?

How to measure AI ROI in FinTech?

What are common AI implementation mistakes in FinTech?

How to build cost-effective AI solutions?

Should FinTechs build or buy AI capabilities?

How to create AI-powered customer experiences?

What is the future of AI in banking?

How to use ChatGPT for product development?

What are the best practices for AI in FinTech?

How to automate product management tasks with AI?

What are the risks of AI in financial services?

How to build ethical AI products in FinTech?

How to use AI for product innovation?

What is the impact of AI on product teams?

How to create AI strategy for FinTech?

How to scale AI solutions in FinTech?

How to balance AI automation with human touch?

DISCLAIMER

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

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About the Podcast

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Purpose Driven FinTech
Building & Growing FinTech Products With Customer & Commercial Impact

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About your host

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Monica Millares

Monica advocates for financial safety for all. She is the Product Principal at BigPay, where she leads Product and Design. As part of the founding team, Monica led building BigPay’s product from zero to one, to multi product line, and international expansion. Her leadership shaped the culture and ways of working to grow from startup to scaleup. BigPay has over 1.4 million customers, and has presence in Malaysia, Singapore and Thailand.

Monica has almost 20 years’ experience in Financial Services. Prior to BigPay, she was one of the first joiners in UK’s challenger Tandem Bank, where she focused on building credit cards from scratch. Previously she worked in leading Financial Services brands like Visa, Barclays, and a Mexican Development Bank.

She sits on the Board of PayEd, and is recognised as Singapore’s #Fintech65 Product Leaders and Women in FinTech. She’s been multiple times speaker at the prestigious conference Money2020 and shared stage with JP Morgan, Standard Chartered Bank, Konsentus, and Money2020’s Rise Up. Her commitment to innovation and financial inclusion resonates in her podcast “Purpose Driven FinTech” where she explores how FinTech’s can have 10x more impact.

Monica has a background in Engineering and a Master’s Degree on Analysis, Design, and Management of Information Systems from the London School of Economics.