How To Actually Protect Your Crypto Users: 79% of Users Demand This Crypto Feature | Anthony Yeung, Chief Commercial Officer at CoinCover,

Trust remains the biggest barrier to crypto adoption. Security breaches, lost access, and the fear of irreversible mistakes keep 79% of users demanding better protection before they'll fully commit to crypto.

In this episode, I speak with Anthony Yeung, Chief Commercial Officer at CoinCover, the leader in digital asset protection, and we answer the critical question: How can FinTechs build crypto products that users actually trust?

Anthony shares insights on the real risks FinTech leaders need to understand when building crypto offerings, the layered protection approach that top institutions use, and why traditional banking security just doesn't transfer to the crypto world.

🔑 Key Highlights:

• Why 79% of crypto users demand mandatory compensation schemes for protection
• How 20% of all Bitcoin ($billions) is permanently lost due to access issues
• Why your existing bank security partners won't work for crypto infrastructure
• The layered defense approach that protects 600+ institutions globally
• How fraud protection with compensation builds trust like traditional card payments

Follow for more discussions on building FinTech products with customer and commercial impact and to stay updated on the latest episodes.

👉 Follow Anthony Yeung: 

LinkedIn: https://www.linkedin.com/in/coincover-anthony/

Website: https://www.coincover.com

👉 Follow Monica: 

LinkedIn: https://www.linkedin.com/in/monicamillares/ 

YouTube: https://www.youtube.com/@moni_millares 

TikTok: https://www.tiktok.com/@moni_millares 

We cover:

[00:01:00] Why trust is crypto's biggest barrier to adoption

[00:05:00] What is CoinCover and why 600+ institutions use it

[00:09:00] The loss of access crisis: 20% of Bitcoin is gone forever

[00:14:00] When exchanges get hacked: The $1.5B Bybit story

[00:18:00] Why the crypto industry collaborates differently than traditional finance

[00:19:54] The risks FinTech CEOs don't know they don't know

[00:22:14] Why you can't reuse your bank security partners for crypto

[00:27:45] Making crypto accessible: Beyond the top of the pyramid

[00:30:32] What is layered protection and why it matters

[00:35:30] How to protect against loss of access to wallets

[00:41:11] The breakthrough: Fraud protection that works like card disputes

[00:44:33] Why 79% of users demand compensation schemes

[00:45:48] Top 3 takeaways for FinTech teams launching crypto

[00:47:52] CoinCover's global reach and regulatory approach

SEARCH QUESTIONS

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How to recover lost crypto wallet access?

What is defense in depth for digital assets?

How to build crypto products users actually trust?

#CryptoSecurity #FinTechInnovation #DigitalAssets #TrustInCrypto #Web3Product

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.