Episode 76

The Future of SMB Banking: AI, Automation, and Financial Intelligence | Akhil Nigam, CoFounder at Finmo,

In this episode, I speak with Akhil Nigam, CoFounder at Finmo, and we answer the critical question: How can global businesses transform their fragmented treasury operations into unified, intelligent systems that drive growth?

He shares insights on why SMEs deserve better treasury solutions, how real-time payment rails are transforming cash management, and why MO AI is becoming the intelligent co-pilot every finance team needs.

👉 Follow Akhil Nigam:

LinkedIn: https://www.linkedin.com/in/akhilnigam562/

Website: https://finmo.net/

👉 Follow Monica:

LinkedIn: https://www.linkedin.com/in/monicamillares/

YouTube: https://www.youtube.com/@moni_millares

TikTok: https://www.tiktok.com/@moni_millares

We cover:

[00:00:00] Why SMBs should be at the center of treasury innovation

[00:01:00] The economic impact of SME financial health on the wider economy

[00:03:00] Why SMBs are fast-moving segments banks ignore for enterprise clients

[00:05:00] How automation frees finance teams from manual work to focus on growth

[00:07:00] Enterprise vs SMB treasury: The critical differences explained

[00:10:00] The connected finance challenge: Why bank integration matters

[00:12:00] The purpose behind building Finmo's complex treasury platform

[00:15:00] Why the founding team's diverse skill set made payments possible

[00:16:00] How to keep purpose alive when you're in the trenches

[00:19:00] Reimagining treasury workflows: Real-time visibility and forecasting

[00:20:00] The cosmetics company spending $1M on treasury with 6-month reporting delays

[00:22:00] Outcome-driven product development: From features to measurable KPIs

[00:23:00] Introducing MO AI: The intelligent advisor for CFOs

[00:27:00] The practical transition: From FinTech to AI-powered FinTech

[00:30:00] How Finmo uses AI to help AI build AI (yes, really!)

[00:33:00] Upskilling product teams on vector databases, MCPs, and AI infrastructure

[00:34:00] Advice for PMs: How to upskill on AI when it's not your day job

[00:37:00] The cost reality of AI: Why capital intensity matters for innovation

[00:38:00] Final message: From reactive reporting to growth driver


Search Questions

What is the difference between enterprise and SMB treasury management?

How can SMEs get real-time cash visibility across multiple currencies?

Why do finance teams spend so much time on manual reconciliation?

What is MO AI and how does it help CFOs?

How to transform fragmented treasury operations into unified systems?

What are real-time payment rails and why do they matter?

How much does treasury management software cost for SMBs?

Why is connected finance important for global businesses?

How to automate cash flow forecasting for small businesses?

What is the biggest challenge SME finance teams face?

How to build AI-powered features in FinTech products?

What skills do product managers need to understand AI?

How to upskill on AI for non-technical product teams?

Why is AI implementation so expensive for startups?

What is vector database and MCP in AI development?

How to justify AI costs in early-stage FinTech companies?

What is purpose-driven product development in FinTech?

How to measure success in treasury management platforms?

What are the key KPIs for SME cash management?

How to choose between building in-house AI vs using cloud APIs?


#TreasuryManagement #FinTechInnovation #AIinFinance #SMEFinance #ProductLeadership


Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

About the Podcast

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Purpose Driven FinTech
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About your host

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Monica Millares

Monica advocates for financial safety for all. She is the Product Principal at BigPay, where she leads Product and Design. As part of the founding team, Monica led building BigPay’s product from zero to one, to multi product line, and international expansion. Her leadership shaped the culture and ways of working to grow from startup to scaleup. BigPay has over 1.4 million customers, and has presence in Malaysia, Singapore and Thailand.

Monica has almost 20 years’ experience in Financial Services. Prior to BigPay, she was one of the first joiners in UK’s challenger Tandem Bank, where she focused on building credit cards from scratch. Previously she worked in leading Financial Services brands like Visa, Barclays, and a Mexican Development Bank.

She sits on the Board of PayEd, and is recognised as Singapore’s #Fintech65 Product Leaders and Women in FinTech. She’s been multiple times speaker at the prestigious conference Money2020 and shared stage with JP Morgan, Standard Chartered Bank, Konsentus, and Money2020’s Rise Up. Her commitment to innovation and financial inclusion resonates in her podcast “Purpose Driven FinTech” where she explores how FinTech’s can have 10x more impact.

Monica has a background in Engineering and a Master’s Degree on Analysis, Design, and Management of Information Systems from the London School of Economics.